PLEASE READ THESE TERMS CAREFULLY. THEY GOVERN YOUR USE OF THE CLEAR CONSENT WEBSITE AND SERVICES.
These Terms and Conditions (“Terms”) govern your use of the Clear Consent Limited (“Clear Consent”, “we”, “us”, or “our”) website and associated software services. Clear Consent Limited is a company registered in England and Wales (Company No. 16233659) with its registered address at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.
By using our website, services, or software (“Services”), you agree to comply with and be bound by these Terms. If you do not agree, you must not use our Services.
These Terms, together with any related Order Forms or written agreements (if applicable), form a binding legal contract between Clear Consent and you, the Customer. If you use the platform on behalf of an organisation, you confirm that you have the authority to enter into this contract on its behalf.
We grant you a non-transferable, non-exclusive licence to access and use the Services. This licence is subject to payment of applicable subscription fees and compliance with these Terms.
You must not:
You are responsible for any activity conducted through your Account, including by any Authorized Users under your supervision.
You may be required to create an Account to access the Services. You agree to:
We reserve the right to suspend or terminate Accounts found to be engaged in suspicious or unauthorised activity.
Customers are responsible for informing their Authorized Users of all policies and settings that impact their use of the platform, including how consent data, avatars, and content are generated and managed.
Use of the Services requires a paid subscription. Plans are available on a monthly or annual basis. Pricing details are published on our Website and are exclusive of VAT.
Payments are processed via a secure third-party provider. Clear Consent does not retain your card details.
For auto-renewing subscriptions, you authorise us to charge your card at the interval stated. Failed payments may incur a £10 administrative fee.
Users paying on a monthly basis may cancel their subscription at any time. Once cancelled, no further payments will be taken after the current billing cycle ends.
Users opting for an annual plan commit to a minimum 12-month term. Cancellation during this period will not result in a refund, and the full annual fee remains payable. Payment obligations are non-cancellable and fees paid are non-refundable, except where explicitly stated otherwise.
Clear Consent may also offer bespoke order forms or multi-seat subscriptions, in which case, the terms of such orders shall also apply in conjunction with these Terms.
We reserve the right to change our subscription pricing with appropriate notice.
You warrant that:
You retain all rights to your own uploaded content (Customer Data), and you grant Clear Consent a non-exclusive licence to use this solely to provide and improve the Services.
Clear Consent reserves the right to remove content, suspend functionality or access to the Services where it deems there is misuse, violation of law, or credible risk of harm to the platform, users or third parties.
Clear Consent owns all intellectual property in the Services and Website, excluding User-submitted Content. You retain ownership of Content uploaded by you and grant us a licence to use it for service provision.
All features, logos, text, avatars, templates, and software on the platform are protected by intellectual property laws. You must not reproduce, modify, or distribute any part of the platform without prior written consent.
We implement industry-standard security protocols. However, you acknowledge that no system is impenetrable, and data is submitted at your own risk. You are responsible for keeping your Device and login credentials secure.
We maintain physical and technical safeguards for the protection of data stored on our systems, including encryption, access controls and service availability monitoring.
Our use of personal and patient data is governed by our Privacy Policy, available at www.clearconsent.co.uk/privacy-policy. By using our Services, you agree to the terms of that policy.
Where our Services integrate third-party AI models (e.g., ChatGPT), any text generated or processed by these models is subject to the third-party provider’s terms of use and privacy policies. Users acknowledge that:
To the extent permitted by law, Clear Consent is not liable for:
The Services are provided “as is” and without warranties of any kind, either express or implied. We do not guarantee that the Services will be error-free, secure, or continuously available.
Clear Consent shall not be liable for any loss, harm or damages arising from the use of third-party AI integrations such as ChatGPT.
Our total liability to you will not exceed the subscription fees paid by you in the 12 months preceding any claim.
We may terminate or suspend your access:
On termination, your right to use the Services ends, and you must delete all stored copies.
You agree to indemnify Clear Consent from any loss or damages resulting from your violation of these Terms, misuse of the Services, or infringement of third-party rights.
This includes responsibility for all content uploaded under your account and the actions of Authorized Users within your organisation.
You also agree to indemnify Clear Consent against claims arising from your use of any third-party AI tools within the platform.
We reserve the right to update these Terms at any time. We will notify you via email or the Website. Continued use of the Services after changes are posted constitutes acceptance.
These Terms are governed by English law. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
For support or queries, contact us at: admin@clearconsent.co.uk